Our normal shipping time is 2-3 weeks which includes production time and shipping time.

Our pricing starts at $59.99 before shipping and taxes.

The pieces are made of gold vermeil, not pure gold. Vermeil pieces are made with precious metals and heavy plating to ensure long-lasting wear. They are superior to gold-plated jewelry. Safe for sensitive skin, water-resistant and rust-free, and highly durable for everyday wear.

We have 18" length (16" chain with a 2" extender) and 22" length (20" chain with a 2" extender) options available, so you can fine-tune the fit for a more dramatic and eye-catching statement.

Our necklaces are WATERPROOF but keep in mind that these materials soak up water when immersed for too long. Taking a quick shower or washing your hands should be fine, but when taking long baths, swimming, or while washing dishes you should take your jewelry off. It goes without saying but when dealing with harsh chemicals, whether in the kitchen, bathroom, or at work – you should remove them.

Yes, we are able to do international Shipping.

Birth flowers are symbolic of the month we're born in, and each one carries a special meaning.

You can choose from the Cross, Heart, Star, Clover Leaf and Infinity symbol for our Sideway Initial Necklace.

We send the order to our jewelers in around 2-3 days then our production
time usually takes up 7 to 10 business days to complete. After that, we
ship it off and the shipping takes up to 10 business days depending on
location.

All our prices online are in US dollars by default.

Make sure you change the currency option on the website as you log in.
Remember to Always check that the display price is in the currency of your choice for your ease of conversion.

Yes, You can always send us a personal message or email us at hello@customgoods.co to request for a preview.

For delivery within United States no additional tax is required.

For all other destinations overseas, you may be subjected to import taxes,

sales taxes and/or customs duties, which are collected from you once the shipment arrives at your country.

Custom Goods is unable to predict the total amount of the charges
levied on the addressee due to the ever-changing nature of the rates

and the different customs policies varying from country to country.

Contact us via email at hello@customgood.co or send us a personal
message va facebook or instagram with your order number and we will
apply the coupon discount for you.

As soon as your order leaves our warehouse, our system automatically
sends you a shipping confirmation email with your tracking link.
Click
on the tracking link and you can access the real time information. Make
sure you didn't miss your email address upon placing an order

Make sure you have your email in the order form.
Also, Good for you
for keeping your inbox safe with a tough spam filter. Though our
confirmations are not spam, check there first.
If the email isn’t there, please call or email our customer service team at hello@customgoods.co
Don't forgot to add us in your safe Email List.

If you receive an order confirmation email and notice a mistake with the order,
Contact us via email at hello@customgood.co or send us a personal message via Facebook or Instagram

Caring for Gold Vermeil

An affordable option to solid gold, our vermeil plated jewelry can last, with great care.

1. Remove while applying lotions, sunscreens, perfume, or before cleaning with harsh chemicals (including bleach).

2. Clean with warm soap and water, avoiding sterling silver cleansers.

3.
Chlorine can discolor and even damage your gold vermeil pieces, so be
sure to take them off before plunging into the pool or hotub.

4.
Did you know all metal tarnishes! Gold vermeil will tarnish over time.
You can VERY GENTLY rub a baking soda paste around and over
the jewelry to remove dark spots and restore a yellow color. I repeat: VERY GENTLY!

Depends on your name, approx 5 - 7 cm

Paypal, Debit or Credit Card, Afterpay

Please
ask your bank. Double charge always happens when your purchase is
pending. Wait until the order clears with your bank and you’ll see
you’ve only been charged once.Make sure you checkout your order at your preferred currency to avoid difference in the amount chargedCustom goods do not have hidden charges or service fees. We received just what you paid for upon check out.

Yes, we can allow upgraded shipping, we can send out invoices if the order initially has regular shipping on it!

Around 10 business days for the remake once it has been submitted to our production staff.

Our website allows tracking right to your doorstep. Simply use this website: https://customgoods.co/apps/tracktor/track